Description
Burn injuries are among the most catastrophic traumas a person can endure, devastating not only physically, but psychologically and socially. Recovery demands far more than wound healing; it requires rebuilding identity, reclaiming relationships, and finding a path forward in a profoundly changed body and life. Yet within that devastation, resilience is possible, and two extraordinary women are living proof.
In this deeply personal and professionally grounded presentation, Cindy Rutter and Jill Sproul share their parallel journeys as childhood burn survivors who went on to dedicate their careers to burn care: Cindy as a burn nurse and psychotherapist, and Jill as a burn nurse and Chief Nursing Officer. Drawing on decades of lived experience and clinical expertise, they illuminate the unique psychological landscape of burn recovery, the complex grief and loss that accompanies disfigurement, the challenges of body image, sexuality, and intimacy, and the critical role of peer support, advocacy, and hope in the healing process.
Participants will also explore the often-overlooked psychological needs of parents, siblings, caregivers, and the burn care professionals themselves, including surgeons, nurses, therapists, and social workers, who carry the emotional weight of this work, particularly amid ongoing staffing shortages and systemic burnout. Through personal narrative, clinical insight, and a strengths-based lens, Cindy and Jill model what it means to transform tragedy into purpose, and to offer that same possibility to every survivor they serve.
Learning Objectives: At the end of this presentation, participants will be able to:
Discuss the unique psychological, physical, and social needs of burn survivors.
Identify national and local resources available to burn survivors and their loved ones.
Apply evidence-based strategies to support the emotional well-being of burn survivors and their families and reduce burnout among caregivers and burn care professionals.
Triumph from Tragedy: The Power of Hope, Tenacity, and the Beauty of Resilience, Cindy E. Rutter, RN, BSN, LMFT & Jill Sproul, MS, RN
(1 hr)
Cindy Rutter, LMFT, BSN, RN brings more than 45 years of expertise in burn care to her work as a clinician, advocate, and dedicated champion for burn survivors and their families. A burn survivor herself for 66 years, Cindy's personal and professional journeys are deeply intertwined, giving her a uniquely powerful perspective on healing and recovery.
Cindy began her career as a burn unit nurse and went on to serve as Nurse Manager of the UCSD Regional Burn Center. She is currently in private practice as a psychotherapist in San Diego, with a primary focus on burn and trauma recovery. Throughout her career, she has contributed to the field through service on the Education Committee for the American Burn Association, the Executive Board for the Alisa Ann Ruch Burn Foundation, and the Advisory Board for the San Diego Burn Institute.
Cindy's passion for aftercare has shaped some of the most meaningful contributions of her career. She co-founded one of the first national adult burn survivor retreats in the United States and continues to serve as a facilitator at adult retreats, youth summits, and children's burn camp support programs. She was instrumental in designing, developing, and implementing SOAR (Survivors Offering Assistance in Recovery), a peer support recovery program for burn survivors and their family members, and she remains on the National Advisory Committee and National Faculty of the SOAR program. She has taught peer support training across both the United States and Canada. Cindy is also a frequent speaker and presenter at the American Burn Association conference and the Phoenix Society World Burn Congress.
Her extraordinary contributions have been recognized with numerous honors, including California Nurse of the Year in 2000, the San Diego Chargers Community Quarterback Award in 2002, and the Remarkable Women Award from Redbook Magazine in 2007. In 2011, she received the prestigious Alan Breslau Award for her sustained commitment to the burn community.
Cindy is the proud mother of two grown daughters and the devoted grandmother of two grandchildren.
Jill Sproul, MS, RN brings more than 30 years of dedicated expertise in burn care to her work as a clinician, leader, and passionate advocate for burn survivors. She began her nursing career in 1990 as a new graduate from San Jose State University, joining the Burn Center at Santa Clara Valley Medical Center, an institution that would become the cornerstone of her remarkable career.
In 1996, Jill expanded her experience at the University of California San Diego Burn Center, serving as Assistant Nurse Manager before returning to Santa Clara Valley Medical Center in 1997 as Burn Center Nurse Manager, a role she held for 20 years. Her leadership continued to grow as she took on the Director of Critical Care, Emergency Department, and Perioperative Services, and ultimately became Chief Nursing Officer for Valley Medical Center in 2017. In 2019, she was elevated to System CNO, overseeing hospitals and clinics across the system until her retirement from Santa Clara County in June 2023.
Alongside her clinical and administrative leadership, Jill's deepest passion has always been outreach and aftercare for burn survivors. She is especially proud of her contributions to the Phoenix Society's SOAR peer support program as a member of the National Advisory Committee. A steadfast believer in the power of peer support, she conducted her graduate research in 2009 at San Jose State University on peer support and its perceived benefits for burn survivors. Her relationship with the Phoenix Society spans three decades, beginning in 1994, and includes service on the Board of Directors from 2012 to 2022. She has also been an active contributor to the American Burn Association, including service on their Board of Directors from 2013 to 2016 and participation on numerous ABA committees.
Since February 2024, Jill has served as Director of Programs for the Phoenix Society for Burn Survivors, continuing her lifelong commitment to the burn community in a new and meaningful chapter.
Jill is married and the proud mother of four grown children. Since retiring from Santa Clara County, she has remained deeply engaged in the burn community, a testament to the relationships and mission that have defined her career.

